Business case studies in knowledge management

ICT Risk Management in Organizations: Case studies in Thai Business

Risks related to information communication and technologies (ICTs) still occur in organizations. In spite of development of ICT risk management methodologies that have been published in numerous frameworks and/or standards to help organizations deal with ICT risks, it has still been questioned about whether or not its methodology has manifested success. This research identifies the current prof...

Knowledge, management, and knowledge management in business operations

Purpose – The purpose of this research is to help knowledge managers systematically grasp ‘‘knowledge about management knowledge’’ and get a ‘‘deep and full’’ understanding of the nature, scope and methodologies of knowledge management. Design/methodology/approach – Through presenting a variety of perspectives on knowledge, management, and knowledge management, the article explores the essence ...

Developing a business case for knowledge management: the IMPaKT approach

There is a wealth of literature on the role of knowledge management (KM) in business improvement. Those with responsibility for implementing KM in organizations are often required to demonstrate its benefits. The need to convince senior management and other stakeholders about the business benefits is increasingly recognized as crucial in justifying a KM strategy and the resources to support its...

Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case

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e-Business Management Models: A Services Perspective and Case Studies